Privacy policy


With this privacy policy we inform you about the personal data we collect when you use our homepage available at and for what purpose the data and any personal data collected for order processing are used. You can access and print out this information at any time at


is the responsible body in terms of the data protection laws:
Jonsol GmbH
represented by the managing director Carsten Halle
Bergweg 82
71134 Aidlingen

If you have any questions or suggestions regarding data protection, you are welcome to contact us by e-mail at


The subject of data protection is personal data. According to Art. 4 No. 1 DPA, this is any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.


Web server log files
We automatically collect and store information in so-called server log files. These files also contain information that your browser sends to us. These are:
Browser type/ browser version
Operating system used
Referrer URL
Hostname of the accessing computer
Time of the server request

These data cannot be assigned to specific persons, in particular due to the anonymization of IP addresses. A consolidation of this data with other data sources is not made. These data are only accessed if there is a justified suspicion of attacks on our infrastructure or for error correction purposes. In this case we also reserve the right to temporarily deactivate the anonymization of IP addresses.
We collect this data based on our legitimate interest in the secure and error-free operation of our server infrastructure, the fight against misuse and the prosecution of criminal offences. In weighing up the interests to be carried out, we have conclude that your rights and interests in the protection of your personal data do not outweigh our own (Art. 6 para. 1 lit. f DSGVO).

Contact form 

Using the contact form on our website you have the possibility to contact us directly by e-mail, especially to receive offers and price lists. When you send us a message, we collect the following personal data from you as mandatory information:
e-mail address
In addition, we collect data that you may voluntarily provide, such as your telephone number or company name. This information we collect is used to generate an e-mail with your contact information and to send it to us so that we can process your request as you requested. The legal basis for this is Art. 6 para. 1 lit. b DSGVO.

Provision of the desired goods, work or services

If you order goods, work or services from us, we use the personal data that you provide on the order form or the respective contract or order form (usually the following information or part of it: your name, your (e-mail) address, your telephone number, the name and address of your company, your job title or role and details of the goods, work or services ordered) solely for the purpose of processing your order or providing the goods, work or services requested. This may include taking the necessary steps prior to the conclusion of the contract, answering your related questions, providing shipping and billing information, and processing or providing customer feedback and support, including sending price lists and checklists, offers, planning suggestions and non-marketing related newsletters. In addition, we communicate by mail, e-mail and telephone with customers who purchase our products and services when it comes to processing and handling customer concerns. The legal basis for this is Art. 6 para. 1 lit. b DSGVO.


In principle, the granting of consent or the provision of personal data when using our websites is voluntary. If you do not give your consent or do not make personal data available, this generally has no adverse effects on you. There are, however, situations in which we cannot act without certain personal data, for example because this personal data is required to process your inquiry or orders. In such cases, unfortunately, we cannot provide you with what you requested without the relevant personal data. This means that within the scope of our business relationship you must provide us with the personal data that is necessary for the initiation and execution of the business relationship and the fulfilment of the associated contractual obligations or that we are legally obliged to collect. Without this data, we will generally not be able to conclude or execute the contract with you.


We do not use automated decision-making including profiling in accordance with Art. 22 DSGVO to establish and conduct the business relationship.


We treat your data confidentially and therefore do not pass them on to third parties. Our servers are in Germany and are operated by the company 1und1 on our behalf. In this way we ensure that your data does not leave the sphere of influence of the EU-DSGVO.
However, data will be passed on if it is necessary for the clarification of an illegal use of our services or for legal prosecution, especially the enforcement of contractual agreements made with you. If there are concrete indications of illegal or abusive behaviour, personal data will be forwarded to the criminal prosecution authorities and, if necessary, to the law firm representing us. In these cases, the forwarding of such data is based on our legitimate interest in enforcing our contractual claims, in combating abuse and in prosecuting criminal offences, if we have come to the conclusion in the weighing up of interests to be carried out that your rights and interests in the protection of your personal data do not outweigh our own (Art. 6 para. 1 lit. f DSGVO).
In addition, we are legally obliged to provide information to certain public bodies (e.g. criminal prosecution authorities and tax authorities) upon request. In these cases, the disclosure of this data is carried out in order to fulfil legal obligations to which we are subject (Art. 6 para. 1 lit. c DSGVO).
In addition, any logistics service providers and subcontractors employed by us will receive the personal data necessary for the execution of your order in order to fulfil the contract to which you are a party or to carry out pre-contractual measures which are carried out upon your request (Art. 6 para. 1 lit. b DSGVO).


We use so-called cookies to make our offer more user-friendly, effective and safer. Cookies are small text files that are stored on your computer and saved by your browser. These cookies may also remain stored on your computer beyond the period of use of our offer, for example to enable you to access the site more quickly on your next visit.
Specifically, we use the following cookies: We need session cookies to enable internal functionalities. They are automatically deleted at the end of your visit.
You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or generally, and activate the automatic deletion of cookies when you close the browser. If you deactivate cookies, the functionality of this website may be limited.
All our cookies cannot identify you as a person. We use the cookies on the basis of our legitimate interest in a design that meets your needs, whereby we have come to the conclusion in the weighing up of interests that must be carried out that your rights and interests in the protection of your personal data do not outweigh our own (Art. 6 para. 1 lit. f DSGVO).

We use these cookies on our website:

cookielawinfo-checkbox-necessaryThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-non-necessaryThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Non-necessary".
PHPSESSIDThis cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
Pll _ languageThis cookie is set by Polylang plugin for WordPress powered websites. The cookie stores the language code of the last browsing page.

We process your personal data exclusively for the purposes stated in this privacy policy. A deviation from these purposes will only occur if a legal provision allows us to do so or if you have consented to the changed purpose of data processing. If we process your data for purposes other than those for which we originally collected the data, we will inform you about these new purposes before processing and provide you with all relevant information.


As soon as it is no longer necessary to store your personal data for the purposes for which we collected it, we will delete or make your personal data anonymous. If we have collected your personal data only in the context of an inquiry about prices and offers, we will delete it six months after sending the information about prices or submitting an offer. If we have collected and stored your personal data in connection with a contract for the delivery of our products or the provision of work or services, we will delete the data, unless it is needed for criminal prosecution or to secure, assert or enforce legal claims for a longer period of time, three months after the expiry of the warranty, which is 15 years for purchase contracts of our modules or 3 months after the expiry of the warranty for other products, which is usually two years. As far as we are subject to legal retention periods, e.g. from commercial law or tax law, a blockage (“restriction of processing”) is carried out instead of deletion with regard to the data required for the fulfilment of these obligations.


Every person has the right of access (Art. 15 DSGVO), the right of rectification (Art. 16 DSGVO), the right of deletion (Art. 17 DSGVO), the right to limit processing (Art. 18 DSGVO), the right of objection (Art. 21 DSGVO) and the right of data transferability (Art. 20 DSGVO). In the case of the right of information and the right of deletion, the restrictions according to §34 and §35 BDSG apply. In addition, there is a right of appeal to a competent data protection supervisory authority (Art. 77 DSGVO in conjunction with §19 BDSG).

Right to information

You have the right at any time to obtain from us information on the personal data we process concerning you. To do so, you can make a request by post or by e-mail to the address given above.
Right to have incorrect data corrected
If the personal data we collect about you is incorrect, you have the right to request that it be corrected. To do so, you can make a request by post or by e-mail to the address given above.

Right to cancellation

Under the conditions described in Art. 17 DSGVO, you have the right to request the deletion of personal data concerning you. This applies in particular if the purposes for which the data were collected or processed are no longer necessary or if the data were collected or processed unlawfully. For this purpose, you can submit a request by post or by e-mail to the address given above.

Right to limit processing

You have the right to ask us to limit the processing of your personal data. This right exists in particular if the accuracy of the personal data is disputed or if you request limited processing instead of deletion (for example, because you need the data for the assertion, exercise or defence of legal claims). For this purpose, you can submit a request by post or by e-mail to the address given above.


You have the right to object to the processing of personal data concerning you at any time for reasons arising from your particular situation. In this case, we will immediately stop processing your personal data, unless we can demonstrate compelling reasons for processing worthy of protection. These reasons must outweigh your interests, rights and freedoms or have their origin in the assertion, exercise or defence of legal claims.

Right to data transferability

You may request us to provide personal data concerning you in a common, machine-readable format. To do so, you can submit a request by post or by e-mail to the address given above.

Right of appeal

You have the right to address any complaints to the relevant regulatory authority. The supervisory authority responsible for us is:
State Commissioner for Data Protection and Freedom of Information Baden-Württemberg
Königsstrasse 10 a
70173 Stuttgart


The current version of this privacy policy is always available at
Version: May 25, 2019